Support 1

Technical Support

Fast, reliable technical support

Wavepoint Group offers a technical support service that is second to none. 

By choosing us, you get a company that care and continue to support you in the future. It is a very important consideration to ensure that the company you buy your equipment from has the parts and customer service to support you after the initial sale.  Your equipment is the backbone of your business and any down time will cost you money.

Why choose Wavepoint?

Installations

We offer a full installation service for every machine we distribute, which includes a free site survey and advice on choosing the right equipment for your site and budget. Installations will vary from location to location, but Renzacci UK has the know-how and experience to help you conquer any common pitfalls.

CAD Design

We use state-of-the-art Computer Aided Design packages to help you map out your perfect layout. We can ensure you get the most out of the space available, ensuring that it is both practical and efficient. Again, our years of experience will be at your disposal and we can help plan the installation of your equipment to ensure everything goes to plan.

Free Telephone Help Service

Wavepoint Group prides itself on our free telephone support service. If you’ve encountered a problem, our technical team will try their upmost to fix the issue without the need to call an engineer out. Our support lines aren’t set at a premium or national tariffs, as we believe your emergency shouldn’t incur additional charges.

What our clients say

Gareth, Groom Formal Hire

“Wavepoint Group have had an enormous positive impact on my business. From initial practical advice at the start, to helping my business grow through purchasing new equipment, I would not go anywhere else. Now in our 7th year of business, we continue to grow with the help of Wavepoint Group and I recommend this company to any like-minded business owner.”

Nic, Love Laundry

“Wavepoint Group have been fantastic. The engineers were amazing and Michael’s training has been invaluable. Even now, they are still on hand whenever I need them.”

Crystal Care Cleaners Ltd

“Amazing company to be working with, from start to finish. Wait, we correct that...there is no finish, the relationship keeps evolving. It’s not simply buy and go, it is advice before you buy, training, up-to-date service and continued upkeep of business!”

Ian Reid

“My family has been in the industry for 3 generations. I’ve worked with Wavepoint Group many times over many years. First class equipment with equally high levels of service backup.”

Ayman Zaki, Crown Tailoring & Dry Cleaning

“I would highly recommend any business looking to invest in a Wet Cleaning machine, to contact Wavepoint Group – they’re excellent at what they do and very friendly and the Lagoon system is absolutely fantastic.”

Sheryl Reynolds, Palace Laundry

“The training that Wavepoint Group provided my staff with was comprehensive, but more importantly, professionally carried out.”

Hugo, Pixie Green Dry Cleaning & Laundrette

“I am extremely happy with the service provided by Wavepoint Group. Their recommendation has provided me with exactly the machine I wanted and the end result of wet cleaning is brilliant.”

Amanullah Khaliqdinsa, Serena Dry Cleaners

“Wavepoint Group have been really friendly and professional and I have been so impressed that I will be looking to develop my business further with them over the next 2 years.”
Case studies

Raise a query with our technical team

Require a quick-fix for your system? Get in touch with our technical support team by filling out the form below or giving us a call. We'd be happy to help.