State-of-the-Art In-House Laundry and Uniform Management System Introduced in Luxury 7-Star London HotelState-of-the-Art In-House Laundry and Uniform Management System Introduced in Luxury 7-Star London Hotel

Written by Jason Alexander Read time 5 mins

Background

The Peninsula Hotel, a brand-new luxury 7-star hotel situated in the heart of Belgravia, sought an advanced solution for managing and maintaining staff uniforms and guest garments. Their goal was to ensure garments were pristine and met the highest standards of excellence.

Solution

Wavepoint Group provided an integrated uniform management project that introduced innovative laundry solutions for both uniforms and guest garments.

Comprehensive Laundry Solutions for Uniforms and Guest Garments

Sustainable Electrolux Professional Lagoon Advanced Care Wet Cleaning System

The first major installation was the Electrolux Professional Lagoon Advanced Care system. This innovative wet cleaning system uses water and environmentally-friendly detergents as the primary cleaning agent, unlike conventional dry cleaning methods that rely on solvent-based chemicals with their associated risks and high energy and cost implications.

This environmentally-friendly solution is ideal for people with sensitive skin, delivering exceptional cleaning results for even the most delicate fabrics. Additional benefits include high loading factors, rapid processing times and low energy consumption, aligning with the hotel’s sustainable practices and appealing to eco-conscious staff and guests.

In addition, the hotel can process general laundry in the same machinery, offering flexibility to thereby maximise their investment.

PONY Finishing Equipment for Superior Garment Care

To ensure a top-quality finish for both uniforms and guest garments, Wavepoint Group introduced PONY's advanced finishing equipment. The Angel shirt machine efficiently processes large volumes of shirts and blouses, reducing steam consumption by 20% due to its Hot Air Recovery System (H.A.R.S.), which supports the hotel's sustainability objectives.

The Formplus-S jacket former is essential in maintaining the professional appearance of jackets and coats, while the Pantamaster provides precise pressing for trousers. The Pony MPT trouser topper efficiently handles high-volume pressing with automated precision. Additionally, PONY’s electric steam boilers and the Genus SV finishing table, with energy-efficient vacuum and blowing functions, accelerate the drying process, ensuring efficient operations and high garment standards.

Metalprogetti’s Uniform System for Efficient Garment Management

The project was successfully completed with Metalprogetti’s advanced uniform system, which streamlined the transfer of cleaned garments from the laundry area to the staff collection point, significantly enhancing operational efficiency and organisation.

This system features automatic loading, seamlessly moving finished garments from the laundry to the uniform system located one floor below. This automation reduces manual handling, minimises human error and ensures a smoother workflow.

The integration of RFID (Radio Frequency Identification) technology further enhanced the system by providing precise tracking of each garment. This allows the hotel to monitor the status and location of every uniform in real-time, ensuring staff can quickly and easily access their cleaned uniforms when needed.

Staff can collect garments by presenting their staff-issued RFID cards at any of the Metalprogetti collection gates, the same cards used for accessing other areas of the hotel. The system provides a directory of uniform items to choose from, which are then efficiently and securely delivered to the staff.

When staff return their worn uniform, they simply drop this off at one of the Metalprogetti drop-off gates, and the system reads the RFID chip automatically, registering the return against the staff member, and then automatically sorts the returns into various baskets according to the garment type, ready to be taken to the laundry for cleaning.

Outcome

The new uniform management system at The Peninsula Hotel has revolutionised the cleaning, finishing and management of uniforms and guest garments.

The luxury hotel has noted significant improvements in efficiency and garment quality. The sustainable Lagoon Advanced Care wet cleaning system has delivered unmatched cleaning results while conserving water, energy and solvents, without causing environmental harm.

The PONY finishing equipment has enhanced the professional appearance of the staff, and Metalprogetti’s uniform system has reinforced the hotel’s reputation for delivering top-tier service and maintaining high standards in all operational aspects.

Together, these advanced systems ensure that staff uniforms are kept in pristine condition, successfully meeting the luxury hotel's high standards.

Feedback

"With the hotel so reliant on one supplier for such a crucial part of the hotel’s operation, we really needed a partner we could 100% rely on. The Wet Cleaning system is fantastic, and the Electrolux Lagoon Advanced Care system supplied by Wavepoint Group is truly impressive. We're really pleased with the cleaning results of our uniforms and speed of turnaround. The Wavepoint Group uniform conveyor is a great tool to have; it has significantly improved our production flow and reduced the need for manual handling, definitely speeding up our processes and providing us with real-time auditing of our uniform status. The Wavepoint team is outstanding, with Jason always available as a point of contact, Jerry and the team of engineers providing excellent support, and Michael always ready to assist whenever we need him."

Marius Paunescu, Executive Housekeeper at The Peninsula Hotel